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Information Technology System Administrator

North Shore Hebrew Academy High School is a private educational institution that distinguishes itself through excellence in both Judaic and secular studies. The North Shore Hebrew Academy High School is driven by a commitment to academic excellence including the use of sophisticated technology and tools. It is a 1:1 laptop school, with upgraded servers, switches and WiFi. Classrooms have Promethean interactive panels.

NSHAHS is looking for an exceptional IT System Administrator to support the technology infrastructure of the school. The IT Technician reports to the Director of Educational Technology to ensure that a comprehensive technology infrastructure is in place.  This person should demonstrate the ability to work in a team environment, show initiative, be organized, punctual, reliable, detail-oriented, and have excellent written, verbal and interpersonal skills with exceptional technology skills. The system administrator is responsible for troubleshooting and resolving/repairing hardware, software, and A/V related issues. This person will provide support for students, faculty, staff, and administration, and provide support for the 1:1 laptop program. Strong working and troubleshooting knowledge of the Windows operating systems and Active Directory is necessary. The candidate should also be familiar with cloud-based services and solutions (e.g. Google Apps). Experience with hardware, printers, Promethean boards, digital cameras, A/V systems, telephone systems and wired/wireless networked environments is very important. Projects include building and deploying system images, implementing comprehensive IT software & tools, and contributing to the overall technological infrastructure vision for the school.

Essential Functions include:

1. Providing timely support to teachers, students, staff and administrators, and deploying a cloud-based technical support infrastructure.
2. Maintaining an inventory of equipment and other assets, and implementing an asset management system.
3. Creating annual system images and deploying them to incoming student laptops and new faulty laptops.
4. Provisioning and deprovisioning users in Active Directory.
5. Offboarding senior laptops.
6. Administering virus protection on systems throughout the school.
7. Managing printers and printing resources and maintaining printer management software.
8. Configuring and maintaining software to manage, monitor and deploy software to student laptops and using Remote Desktop to periodically check on compliance with the school’s AUP (Acceptable Use Policy)
9. Determining appropriate content filters and deploying policies as dictated.
10. Attending and participating in weekly technology department meetings; and providing reports to the School CTO, Head of School, Dean, and School Board as needed.
11. Displaying ethical and professional behavior in working with students, parents, school personnel, and outside agencies associated with the school.
12. Thoroughly researching technology solutions and presenting comprehensive, well-thought-out plans.
13. Assisting with Google Workspace and educational software implementation, as needed.
14. Protecting confidentiality of records and information about staff, and using discretion when sharing any such information within legal confines. 
15. Keeping current on new information, innovation, and ideas related to IT departments. 
16. Other duties as assigned by information technology director

Future Needs:

There are several ongoing projects at the school that the IT technician will need to take responsibility for and continue to provide insight and solutions as we move forward. 

1. Completion of STEM Room
2. Completion of Chromebook Loaner Cart
3. Implementation of Classroom Management Software (Lanschool, GoGuardian, etc)
4. Implementation of Asset Tracking Software
5. Replacement or Upgrade of Content Filter.
6. Implementation of Playsight Livestreaming and MediaSignage throughout the building
7. Security camera replacement project
8. Completion of Printer Management & ID Card project
9. Annual Promethean Profile set up
10. Investigation of VDI rollout
11. Other projects as the need arises.

Equipment Requirements: Equipment used includes but is not limited to servers, switches, routers, personal computers, laptops, tablets, printers, scanner/fax machine, copy machine, telecommunication devices, projectors and electronic white boards. 

The ideal candidate must possess excellent communication and training skills, time management skills, patience, experience with IT support, and the ability to offer vision for a 21st century technology-enriched school. 

Bachelor’s degree in Computer Science, Information Technology or Computer Engineering preferred. Please send cover letter and resume to Robin Wilensky, Director of Educational Technology at rwilensky@nshahs.org.  Please put “IT System Administration” in the subject line.  No calls please.

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